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redCONTACT

Services

We engage with our clients as our business partners as the principal of staying relevant in the market goes both ways. In any type of economic climate, we guarantee our clients savings transparently with highest integrity.

Our Services

We offer a wide range of contact centre services with multi-lingual languages with English, Bahasa Malaysia, Mandarin and Tamil being the main languages.

Inbound

  • General Inquiries and Billing
  • Technical Support Helpdesk
  • Point-of-sale product promotion

  • Product Launching and Marketing
  • Corporate Invitation
Outbound

  • Telemarketing
  • Market Research

  • Survey Statistics
  • General Sales Leads
Other outsourcing
(only for contact centre business)

  • Recruitment, Training, Placement & Operations (RTPO)
    (**can choose any of the four services)

  • Facility Management

Staying Relevant

We engage with our clients as our business partners as the principal of staying relevant in the market goes both ways. In any type of economic climate, we guarantee our clients savings transparently with highest integrity. We refuse to make empty promises and promises that we cannot deliver. We work with passion and we deliver honest results and avoid any form of manipulation and exploitation which is one the business destroyer.

Pricing

We will help to retain businesses by engaging extensively with our client’s customer and strive to reduce customer turnover rates at all cost. Our pricing is competitively cheaper than our competitors as we have the formula to customize our client’s operations in a creative and realistic manner by ensuring keeping the cost lower.

Wanted to know more? Send us an enquiry.

Contact us